Information we collect
We may collect your name, role, organisation, email, phone number, enquiry details, correspondence, project records, and limited website technical data. We do not ask you to submit production customer data through website forms.
How and why we use it
We use data to respond to enquiries, prepare proposals, deliver and administer engagements, maintain security, meet legal duties, and improve our website where consent or another lawful basis applies.
Sharing and transfers
We share data only with service providers needed for hosting, communications, professional advice, or project delivery, subject to appropriate safeguards. We do not sell personal data. If data is processed outside Malaysia, we use reasonable contractual and technical protections.
Retention and security
We retain data only as long as needed for the purpose collected, contractual records, or legal obligations. We apply proportionate access controls, secure services, and data-minimisation practices, though no internet transmission is entirely risk-free.
Your choices and rights
Subject to applicable law, you may ask to access or correct your data, withdraw consent, or raise a concern about its use. We may need to verify your identity before acting on a request.
Contact
Send privacy requests to hello@core-syncpoint.digital or write to 73 Jalan Sultan Ismail, 20200 Kuala Terengganu, Terengganu, Malaysia. We may update this notice and will post the revised effective date here.